About Us

From Humble Beginings

The Token Shop was born in a small workspace in a garage in 2010. Many of the core values that began that day are still a part of our thriving recovery coin business and we believe they are the key to our ongoing success. From the very beginning we sought out quality products from reliable vendors. We purchased in quantities that allowed us to pass along the savings to our customers, striving to remain the most cost effective recovery coin shop on the web. Why? We want to earn an honest living, doing work that we enjoy, and we know every dollar your group saves on coins is another dollar that gets to stay in the service structure of your 12-step program, which could help to save the life of one more person struggling with addiction.

Over the years we have scaled for growth, expanded our shipping operation, upgraded our equipment, and fine tuned our operation in an effort to be as efficient as possible. Our website has undergone 4 major overhauls to bring you the best purchasing experience we can. Professional product photos were added to the catalog at the beginning of 2017 to insure the products you purchase match what you find on our website.

Today we ship 120-150 orders per day. We spend a portion of our day responding to customer inquiries with a personal touch. And just as it was from order number 1, we still write “thank you” on every packing slip that leaves our building, because we are grateful that you choose us for your recovery chip needs!

Thank you!

Dustin Washington

Gary & Melissa

Gary joined The Token Shop team in 2015 and quickly proved to be an invaluable asset to the company's growth. He and his wife Melissa manage the daily operations of our warehouse, including packing and shipping orders, inventory management, customer service, and new product roll-out. Their tireless devotion to our shared vision has helped the company become what it is today!

Dustin

Just hanging out! Dustin started The Token Shop in 2010, with $180 and a vision. He continues to oversee business operations, new product development, and marketing. We he isn't working, he enjoys traveling where he is torn between tropical islands and big mountain downhill skiing.

The Rest of the Team

We couldn't do what we do without a team of talented people. Among them are a full time graphic designer who helps manage product photography, graphics, new product design, videography and the occasional odd project! We also have a dedicated multi-channel manager who specializes in making sure we provide the best experience possible on Amazon.

We also have an advertising specialist who manages our brand presence on Google, Bing, and Facebook. We are grateful for the work that they do to help make your experience here as good as possible.